privacy-policy

POSHIE END-USER PRIVACY STATEMENT

Update effective date: May 25th, 2018

POSHIE is an e-ordering, booking and information services software. POSHIE Ltd is a registered company in Finland and follows data privacy laws and directives applied in its country and in accordance of the European Union. POSHIE Ltd gives the following statement on how the company collects and maintains data obtained through its mobile client applications, online products and internet databases. 

Scope of data collected and application

This statement applies to any users anywhere in the world that use our applications to request services provided by POSHIE Ltd. This statement does not apply on the information we collect on our restaurant, hotel or entertainment facility customers of ours operating under our software license for businesses.

Transaction information: items requested, delivery notes, feedback forms, payment methods used or information you choose to provide. 

Location information: which is based on the locations our services are used and possible other information provided in a specific location where our services are provided and going via our services. 

Usage and preference information: We collect information on how users interact with our software by using tags, identifiers or similar technologies that collect information. 

Email/Chat/SMS information: Our server facilitates communication between service providers and end-users. Our software may store messages sent, email addresses and information you choose to provide. 

Important Information About Platform Permissions

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. 

The iOS platform will alert you the first time the POSHIE app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the POSHIE app seeks before you first use the app, and your use of the app constitutes your consent. 

Information collected from Other Sources

We may receive and combine information from other sources we collect through our Services. For example: 

If you engage in mobile wallet or mobile payment services such as Alipay, Apple pay, Google Wallet or similar technology or social media services (e.g. Twitter) used through our API, we may receive information about the transaction in connection to our app. 

Use of Information

We may use the information we collect to:

Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop information safety features, authentication of users, and send you product updates and administrative messages in your interest;

Perform internal operations, for example, preventing fraud and wrongful use of our Services; to troubleshoot software bugs and operational problems; to conduct analysis, testing, research; and to monitor and analyze activity trends;

Send communications we think will be of your interest, such as information about products, services, promotions, news, and events where permissible and lawful; and to process contest, sweepstake, or other promotion entries and fulfill user awarding;

Personalize and improve Services, including recommendation of features, content, social connections, referrals, and advertisements.

We may transfer the information described in this Statement to, and process and store it in, in Finland and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect any personal information in accordance with this Statement.

Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through Our Services we may share your information:

With our restaurant, hotel and entertainment facility customers of ours to enable them to provide the Services you request. 

With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;

With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services; and

With POSHIE subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization; and

With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;

In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

With law enforcement officials, government authorities, or other third parties in order to protect the legal rights, property, or safety of POSHIE or others;

In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

If we otherwise notify you and you consent to the sharing; and

In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

Social Sharing and Other Application Features

The Services may integrate with social sharing and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services and other applications for information about how they handle the data you provide to or share through them.

Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services. 

Account and personal information

You may cancel your end-user account at any time by logging into your online or in-app account. We retain any end-user information we collect for 60 months when received of which after the data is deleted from our systems. 

The company follows up-to-date regulation regarding the use and protection of personal data. If you wish to request, limit use, prohibit being target of automated decision-making systems, right to transfer data from one system to another, complain to the supervisory authority, delete or correct your personal information, please email us at sales@poshieinteractive.com

Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violations, we may seek to resolve the issue before deleting your information.

Data protection methods

We protect your data using the highest-grade industry standard encryption on our servers. Service core components are protected with 2-phase password authentication and most sensitive data additionally with private keys. Company keeps a register of employees whom have access to server data.

Access Rights

POSHIE will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

Location Information

We request permission for our app’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services. 

Contact Information

We may also seek permission for our app’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. The Android platform does not provide such a setting.

Promotional Communications

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

Changes to the Statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Statement, please contact the Data Protection Officer (DPO) Dro Vanhala at dro@poshieinteractive.com or sales@poshieinteractive.com, or write us a letter to POSHIE Ltd, Fallbackankaari 10, 01450, Vantaa, Finland